1. Who we are
CV Rescued is a professional CV writing service based in Amsterdam, Netherlands. For any questions about this policy or your data, contact us at hello@cvrescued.com.
2. Data we collect
We collect the following data when you use our service:
- Personal details: name, email address
- CV files and career information: provided through our order form
- Payment information: processed securely via Stripe — we do not store your card details
- Website usage data: collected via Google Analytics (anonymised IP addresses, page views, session data)
3. How we use your data
We use the data we collect for the following purposes:
- Service delivery: writing and delivering your CV, cover letter, and/or LinkedIn profile
- Communication: order confirmation emails, draft delivery, revision correspondence
- Site improvement: understanding how visitors use our website to improve the experience
4. Legal basis for processing
We process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):
- Contract performance (Article 6(1)(b) GDPR) — processing is necessary to fulfil our service to you
- Legitimate interest (Article 6(1)(f) GDPR) — for website analytics and service improvement
5. Third parties
We share data with the following third-party services, each with their own privacy policies:
- Stripe — payment processing
- Netlify — website hosting
- Google Analytics — website analytics (anonymised)
- Google Reviews - review collection
- WhatsApp (Business API) — customer communication
We do not sell your personal data to any third party.
6. Data retention
We retain your personal data and CV files for 12 months after service delivery to allow for follow-up requests or revisions. After this period, your data is deleted on request. You can request immediate deletion at any time by contacting hello@cvrescued.com.
7. Your rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data
- Right to data portability — request your data in a structured, machine-readable format
To exercise any of these rights, email hello@cvrescued.com. We aim to respond within 30 days.
8. Cookies
We use cookies on our website for analytics purposes. Specifically:
- Google Analytics cookies — help us understand how visitors interact with the site (anonymised)
- Essential cookies — required for basic website functionality (e.g., cookie consent preference)
When you first visit our site, you are presented with a cookie consent banner. Analytics cookies are only activated if you give consent. You can withdraw consent at any time by clearing your browser cookies or contacting us.
9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact for data requests
For any data protection queries, rights requests, or complaints, contact us at:
Email: hello@cvrescued.com
Location: Amsterdam, Netherlands
Last updated: March 2026